1. Our Warranty

GULL products are manufactured to the highest standards of Japanese craftsmanship.

Our warranty covers manufacturing defects in materials and workmanship under normal recreational use.

Warranty periods vary depending on the product category and are outlined on the relevant product page or included with the product documentation.

2. What is Covered

Our warranty generally covers:

• Manufacturing defects
• Faulty workmanship
• Material defects occurring during normal recreational use

If a manufacturing defect is confirmed, GULL Australia will repair, replace or otherwise remedy the product in accordance with the Australian Consumer Law.

3. What is Not Covered

The warranty does not cover:

• Normal wear and tear
• Cosmetic scratches or fading
• Accidental damage
• Damage caused by misuse or abuse
• Improper storage or care
• Unauthorised modifications or repairs
• Damage resulting from failure to follow the manufacturer's care instructions

Products used outside their intended purpose may not be covered.

4. Genuine Products Matter

GULL Australia can only guarantee the authenticity, warranty coverage and after-sales support of products purchased through GULL Australia or an authorised GULL Australia dealer.

Purchasing through an authorised dealer ensures you receive:

• Genuine GULL products
• Full Australian warranty coverage
• Local product support
• Access to genuine replacement parts (where available)

5. Warranty Registration

Some GULL products may be eligible for extended warranty benefits or streamlined warranty support through online registration.

Where applicable, we recommend registering your product shortly after purchase.

Registering your product also helps us provide faster support should you ever require warranty assistance.

6. Product Care

Proper care will help maximise the performance and lifespan of your equipment.

We recommend:

• Rinse thoroughly with fresh water after each dive.
• Allow equipment to dry naturally before storage.
• Store away from prolonged sunlight and excessive heat.
• Follow the care instructions supplied with your product.

Products requiring scheduled servicing should be maintained in accordance with the manufacturer's recommendations.

7. Making a Warranty Claim

If you believe your product has a manufacturing defect, please contact us with:

• Proof of purchase
• Your order number (if purchased online)
• A description of the issue
• Photographs of the product where applicable

Our team will guide you through the warranty assessment process and work to resolve your claim as quickly as possible.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in this warranty limits or excludes your statutory rights.