Sales Terms & Conditions

Sales Terms & Conditions Effective Date: 15 February 2026

Welcome to GULL Australia.

These Sales Terms govern the purchase of products from the GULL Australia website. By placing an order with us, you agree to these Terms.

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law (ACL).

1. About GULL Australia

GULL Australia is the authorised Australian distributor of GULL diving equipment.

Business Name: Gull Australia
ABN: 78 691 700 437

Throughout these Terms, "GULL Australia", "we", "our" and "us" refer to Gull Australia.

2. Product Information

We make every effort to ensure that product descriptions, specifications, pricing and photographs are accurate.

However:

  • product colours may vary slightly due to screen settings;
  • dimensions and weights are approximate;
  • packaging and product appearance may differ slightly from images shown; and
  • specifications may change without notice as part of GULL's commitment to continuous product improvement.

These updates do not affect the authenticity or quality of genuine GULL products.

3. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to amend prices at any time before an order is confirmed.

If a pricing error is identified after an order has been placed, we will contact you to discuss the available options, including a full refund if you choose not to proceed.

4. Payment

Payment is required in full before an order is dispatched.

We accept the payment methods displayed at checkout.

All online payments are processed securely through Shopify and our authorised payment providers. GULL Australia does not store your complete credit card details.

5. Order Acceptance

After placing your order, you will receive an email acknowledging that your order has been received.

Acceptance of your order occurs when your order has been processed and dispatched.

In rare circumstances, we may decline or cancel an order, including where:

  • a product is unavailable;
  • an obvious pricing or listing error has occurred;
  • payment cannot be authorised; or
  • fraudulent or suspicious activity is suspected.

Where payment has already been received, a full refund will be issued.

6. Product Availability

While we strive to maintain accurate inventory, product availability is subject to stock on hand.

If an item becomes unavailable after your order has been placed, we will contact you as soon as possible to discuss a suitable replacement, estimated restock date or full refund.

7. Genuine Products

GULL Australia supplies genuine GULL products sourced directly through the official GULL distribution network.

Products purchased through GULL Australia or our authorised dealers are supported by local warranty and after-sales service.

Warranty coverage may not apply to products purchased through unauthorised sellers or grey-market imports.

8. Shipping, Returns & Warranty

Our Shipping Policy, Returns & Refund Policy and Warranty & Support Policy form part of these Sales Terms.

Please refer to those policies for information regarding:

  • shipping and delivery;
  • returns and refunds;
  • warranty coverage;
  • warranty exclusions; and
  • product support.

9. Intellectual Property

All content on this website, including text, photographs, graphics, logos, videos, product descriptions and branding, is owned by GULL Australia or its licensors and is protected under applicable intellectual property laws.

No material may be copied, reproduced, distributed or used without prior written permission.

10. Limitation of Liability

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law.

To the maximum extent permitted by law, GULL Australia's liability is limited to the repair, replacement or refund of the relevant product where required by law.

11. Governing Law

These Sales Terms are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of New South Wales.

Our Commitment

Since 1955, GULL has been guided by three enduring principles: Safe. Reliable. Authentic. As the authorised Australian distributor, GULL Australia is committed to providing genuine products, transparent service and local support, ensuring every customer enjoys the confidence that comes with owning authentic GULL equipment.